Frequently Ask Questions
What is an online course?
Online courses are classes that are taken entirely through the internet, without the need to attend classes in a physical classroom. The class materials and content for traditional and online courses are the same or very similar.
How do I register for an online course?
It is recommended that each student speak with an advisor before signing up for an online course. Students can register for an online course through their EagleNet account by going to My Student Services > Registration > Add/Drop Classes.
Where do I go to log into my online course?
Do I need to own a computer to take an online course?
It is highly recommended that you own a computer to access your courses. This will increase the convenience of accessing your course(s) as well as the amount of time that you are able to devote to completing course requirements.
What type of computer/system requirements are recommended?
A computer with a reliable internet connection is recommended. A high-speed connection such as cable modem or DSL is preferable, especially for accessing content such as Wimba tutorials and audio/video lectures. Many courses offer materials using Microsoft Word and PowerPoint, so it is also preferable to have Microsoft Office installed to your computer.
Microsoft Office 365 is offered FREE for all MCC students.
Are online courses for me?
To succeed in online courses, you will need to be comfortable using computers, as well as accessing the internet and communicating using email. You must have the time and ability to access the internet several times per week to stay current in the class and to meet course deadlines for assignments and exams. You must be self-motivated and be able to read information and follow directions carefully.
How many online courses can I take at once?
Students should be careful not to overload themselves when scheduling. Many students come to realize that online courses require more time than expected. In general, expect to spend about 3 times the number of credit hours per course. For example: MAT 1233 8A is a 3 credit hour course, so expect to spend roughly 9 hours per week on coursework.
Can I take classes from another community college in the state?
Yes, with approval. Meridian Community College is part of the Mississippi Virtual Community College (MSVCC). We provide online courses taught by MCC instructors as well as hosting courses taught by instructors from other institutions. Contact your advisor for more information.
Do online courses count toward full-time status?
Yes. Online courses will provide the same amount of credit hours as a traditional course and count toward your full-time status. Your advisor will be able to provide more information regarding class requirements and credit.
Can I receive financial aid for online courses?
Yes, you can receive financial aid for online courses as well. Please check with the Financial Aid Office for details.
How do I withdraw from an online course?
It is the student's responsibility to officially withdraw from any and all courses.
The student should contact the instructor (in person, by phone or via email) to discuss the decision to withdraw.
A student can request to be withdrawn from courses by completing the following steps:
- Log on to Eaglenet and click on the “My Student Services” tab
- Select the “Registration” tab
- Select the “Request to be Dropped from a Class” link
- Select the course or courses to be dropped
- Select “Update Drop Request”
The request must be submitted by the withdrawal deadline. Refer to the Academic Calendar in the online catalog at www.meridiancc.edu for withdrawal deadlines.
The student should review the attendance policy for each course, each class attendance policy still applies.
How do I file a complaint about an online course?
Any student who wishes to make a complaint regarding any aspect of the MSVCC must take the following steps:
- Discuss the problem with the faculty member, staff member, or administrator involved. Direct communication between the two parties usually resolves most of the problems.
- If informal efforts to resolve the problem are not productive, the complainant should then contact the Chief eLearning Officer (CELO) at the student’s host college to help in processing the complaint. (Host college is the institution where the student registers for class.)
- If the complainant, at this point, wishes to file a formal complaint, he or she should express the specific nature of the complaint and the remedy sought in writing to the providing college’s CELO with a copy sent to the host college’s CELO (if different). The providing CELO will then refer it to the appropriate person for disposition. A response will be made to the complainant within 15 working days. (Providing college is the institution teaching the course.)
- If the student is not satisfied with the resolution of the grievance, he/she must follow the procedures for appeal as prescribed by the student’s providing college. The appeal must be made in writing within five (5) working days of the previous decision.
- Students who do not submit a written appeal by the appointed date forfeit any further consideration in this matter.
- No adverse action will be taken against a student for filing a complaint.
What is a proctored exam?
An exam that must be taken under proctored supervision. Proctored exams may be taken at any MSVCC testing lab. A list of all testing sites, lab hours, and contact information can be found on your Canvas site. To view this listing, go to the "MCC eLearning" tab and click on the "Proctored Exams" link on the left-hand side of the screen. It is the student's responsibility to make arrangements to come to a testing center for proctored exams.
You can also click on “SmarterProctoring” in the left-hand menu of your course to view a list of proctors nearest your location.
The only exceptions for not using an MSVCC testing center are the following:
- Out of state students
- Physical disability that prevents travel to an MSVCC site.
Students meeting these exceptions will refer to the SmarterProctoring menu item within the Canvas course for a list of approved proctors.
Will I be required to take a proctored exam?
Yes. MSVCC and MCC policy states that there must be at least two proctored exam per class per semester. Each class may require more than two proctored exam per semester, but this will be the minimum. It is the student's responsibility to make arrangements with an approved testing center for proctored exams through SmarterProctoring in the Canvas course.
Can I see a copy of my syllabus prior to the class starting?
Yes, you can view a copy of your syllabus prior to your class starting by viewing your student profile. You can access your student profile by clicking here. MCC recommends you view your profile prior to class starting as it will provide you with valuable information regarding required textbooks, course materials, course grading scale, attendance policy, and much more. Additionally, since attendance is based on submissions in a course, students should view the profile prior to logging into their online course and make submissions as soon as the course begins.